What is your Happiness Guarantee all about?
Gabriela
Last Update 3 years ago
Your 100% satisfaction is important for us. Apart from continuing to develop fantastic all-natural products, it's the only thing that matters to us, and we will do whatever it takes to exceed your expectations. The moment you place your order, you are automatically protected by our Happiness Guarantee, which essentially means we will do whatever it takes to make sure your experience with Simple Wonders is one you love.
If for any reason you are not happy with your order, we will send you a replacement at no additional cost to you, or your money back no questions asked. This is not limited to:
- If a product gets damaged or was faulty upon delivery - we offer a 100% refund or replacement at no additional charge.
- To be eligible for a return, replacement, or refund, we may ask for further details and visual confirmation (photo or video).
- Upon confirming your describe issue, we will issue your choice of return, replacement, or refund within 48 hours.
Enjoy easy, fast, and friendly customer care when you shop with Simple Wonders. Your happiness matters (a lot!) and we will do what it takes to make sure you're completely satisfied with your experience shopping with us.